Washington State RCW's encourage public agencies, whenever possible, to consolidate resources and act jointly in an effort to minimize cost and maximize efficiency. I-COM 9-1-1 was formed under a cooperative Interlocal Agreement to provide emergency dispatch services for all of the law enforcement, fire and emergency medical agencies that serve Island County (both Whidbey and Camano Island).
	I-COM became operational on March 31, 1997 and employs 19 full time Public Safety 9-1-1 Dispatchers in addition to the Director, Executive Assistant, and System Administrator. I-COM's user agencies are: Island County Sheriff's Office Oak Harbor Police Department Langley Police Department Coupeville Police Department Whidbey General Hospital Camano Island Fire & Rescue North Whidbey Fire & Rescue Island County Fire District #3 Central Whidbey Island Fire & Rescue Oak Harbor Fire Department Located at the north end of Whidbey Island in Oak Harbor, I-COM operates from a 4,000 square foot structure, adjacent to the Oak Harbor Police Department.
The citizens of the State of Washington voted to implement Enhanced 9-1-1 service statewide by December 31, 1998. Enhanced 9-1-1 utilizes ANI/ALI technology (Automated Number Identifier/Automated Location Identifier).  This means that when an individual calls 9-1-1, the telephone number and location from which they are calling is automatically displayed to the 9-1-1 call taker.  This provides valuable information in the event the caller is incapacitated or unable to communicate with the call taker. I-COM has implemented the necessary technology and employee training and is proud to offer Enhanced 9-1-1 services to the citizens of Island County. Our ultimate goal is to provide the best possible emergency dispatch services to our user agencies and the citizens of Island County. Important Voice over IP information here! You're Visitor