Washington State RCW's encourage public agencies, whenever possible, to consolidate resources and act jointly in an effort to minimize cost and maximize efficiency. I-COM 9-1-1 was formed under a cooperative Interlocal Agreement to provide emergency dispatch services for all of the law enforcement, fire and emergency medical agencies that serve Island County (both Whidbey and Camano Island).

I-COM became operational on March 31, 1997 and employs 19 full time Public Safety 9-1-1 Dispatchers in addition to the Director, Executive Assistant, and System Administrator.

I-COM's user agencies are:

Island County
Sheriff's Office
Oak Harbor
Police Department
Langley Police
Department
Coupeville Police
Department
Whidbey General
Hospital
Camano Island
Fire & Rescue
North Whidbey
Fire & Rescue
Island County
Fire District #3
Central Whidbey Island
Fire & Rescue
Oak Harbor
Fire Department


Located at the north end of Whidbey Island in Oak Harbor, I-COM operates from a 4,000 square foot structure, adjacent to the Oak Harbor Police Department.

The citizens of the State of Washington voted to implement Enhanced 9-1-1 service statewide by December 31, 1998. Enhanced 9-1-1 utilizes ANI/ALI technology (Automated Number Identifier/Automated Location Identifier).  This means that when an individual calls 9-1-1, the telephone number and location from which they are calling is automatically displayed to the 9-1-1 call taker.  This provides valuable information in the event the caller is incapacitated or unable to communicate with the call taker. I-COM has implemented the necessary technology and employee training and is proud to offer Enhanced 9-1-1 services to the citizens of Island County.

Our ultimate goal is to provide the best possible emergency dispatch services to our user agencies and the citizens of Island County.

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